Terms and condtions

Terms and Conditions

Terms and Conditions for Empire Logistics

Last Updated: May 2026

Welcome to Empire Logistics! These terms and conditions outline the rules and regulations for the use of Empire Logistics' Website and Services. By accessing this website and booking our transport or courier services, we assume you accept these terms and conditions in full.

Services Offered

Empire Logistics provides local, long-distance, and cross-border freight transportation, courier collection, and export/import customs clearance services. All bookings are subject to availability, carrier capacity, and compliance with national and international transport regulations.

Client Obligations

When booking a service or submitting a quote request, the client agrees to:

• Provide accurate and complete descriptions, weights, and values of the cargo.

• Ensure all items are securely packed and ready for transit.

• Provide accurate collection and delivery addresses.

• Supply all necessary legal and customs documentation required for cross-border shipping.

Liability and Insurance

• Empire Logistics coordinates transit services via a network of trusted and vetted transport partners.

• While we take every precaution to ensure the safe and affordable securement of your goods, Empire Logistics will not be held liable for delays, losses, or damages resulting from unforeseen circumstances, customs inspections, border delays, or forces outside our direct control.

• Clients are encouraged to verify goods coverage or request dedicated goods-in-transit (GIT) insurance support where necessary.

Payments and Cancellations

Quotes provided are based on the information supplied by the client. Any changes to cargo weight, dimensions, or destination paths may result in rate adjustments. Payments must be settled according to agreed-upon terms before or during delivery operations as outlined during your booking confirmation.

Modifications

We reserve the right to revise these terms at any time. By continuing to use this website and our logistics network after updates are published, you agree to be bound by the revised terms.